Payments in Focus Insight that keeps you ahead of change

3 min read

The Constant Charge to Grow, Evolve and Change

Monday, August 12, 2019

How we pay and get paid matters. It fuels the global engine of commerce. Especially for small and medium-sized businesses – whether you own a restaurant, a shop, or run a multi-location enterprise – navigating successfully through the vast ecosystem of payment platforms and services is paramount. Not only to reap the financial benefits of your hard work, but also so you can focus on what really matters, serving your customers at the highest standards by delivering a seamless payment experience.

Consumers are now engaging in commerce on several different devices from computers to mobile phones, to tables and smartwatches and their needs to interact and  transact seamlessly across channels and devices has never been greater. Their payment preferences are also changing: from contactless cards, to mobile wallets, and in-app purchasing – innovative payment options are being adopted at an increasingly rapid pace. To meet their always-evolving payment needs, we know that you must constantly grow, evolve and change – and so do we.

The Path Forward

Two months ago, we announced our intent to merge with Total Systems Services (TSYS) – another global leader in payments services and issuing located 100-miles down the road from us in Columbus, Georgia. Our goal is to create the pure-play payments provider of the future. As a combined company, we will provide end-to-end payment solutions on an unprecedented scale.

This major evolution in our business is rooted in the technology-enabled, software-driven payments strategy that has been our guiding tenet for years. For example, we are deploying our SICOM kiosks solution in restaurants big and small across the US and Canada, helping owners improve order accuracy and reduce labor costs. And more and more customers are signing up for our ACTIVE Network and AdvancedMD platforms, helping to increasingly integrate and streamline payments and SaaS-based management platforms for marathon managers and healthcare providers.

We continue to grow and evolve our partnerships with major global financial institutions – ramping up our newest partnership with HSBC in Mexico and expanding our services in Brazil through agreements with Spain’s CaixaBank, Austria’s Erste Bank, Mexico’s Inbursa and HSBC. Together, these developments work to simplify payments for customers and the consumers they serve, and better prepare us for the constantly changing dynamics of business around the world.

Together, these developments work to simplify payments for customers and the consumers they serve, and better prepare us for the constantly changing dynamics of business around the world.

As we look toward an exciting second half of 2019 and into 2020, we see continuous evolution and transformation. Customized restaurant drive-thru experiences, more and more unattended retail stores, and artificial intelligence-driven payments. We are and will continue to bring these and other innovations to market, and lead the charge for simplified, secure, and reliable payments technology.

We will continue to grow, evolve, and change, so that you can as well.